Terms of service

General
Unless expressly agreed otherwise, these General Terms and Conditions apply to all transactions between Mywellfeeling GmbH and the customer. 

The cost of the lessons does not include the use of the lifts. Mywellfeeling GmbH will not provide compensation for missed lessons due to cable car and lift failures.

Only in weather conditions where more than 60% of the ski area is closed due to snow or wind storms will we be happy to organize an alternative programme for you and your family or cancel your booked lessons free of charge.


Cancellation policy
A reservation is only final and guaranteed with a 100% advance payment. Payment is made by credit card, TWINT or online banking.

Cancellations 20 days before the reservation => Free of charge
Cancellation 10-19 days before reservation =>50% of the total amount will be charged
Cancellation 3-9 days before reservation =>75% of the total amount will be charged
Cancellation 48 hours before reservation =>100% of the total amount will be charged
We recommend that all clients obtain a cancellation insurance.

In the event of a pandemic outbreak, the cancellation conditions can be adjusted according to the situation and any legal regulations. With the conclusion of the contract, the protection conditions according to the valid Mywellfeeling GmbH protection concept in place at the time are accepted.

Prices
The prices quoted are in Swiss Francs (CHF). When paying in another currency (EURO, USD…) the corresponding daily exchange rate of the service provider will be applied.

Online payments
Credit card payments in favour of the ski school are collected by Stripe. 

Compensation
Mywellfeeling GmbH is not liable for accidents during snow sports lessons and mountain tours. Accident insurance is the responsibility of the participants. We decline all liability before, during and after the lesson. We decline all liability for material damage.

Damages
Claims for damages due to errors in illustrations, prices and texts are strictly excluded.

Data Protection
Mywellfeeling GmbH reserves the right to use any image material for marketing purposes. You can revoke the permission for the use and distribution of the data and images at any time by sending us a message to [email protected].

The data necessary for the business transaction will of course be treated confidentially.

Place of jurisdiction
Place of performance is the central location of Mywellfeeling GmbH. Place of jurisdiction is Silvaplana. Swiss law applies.

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